 Question -
Why do stains and traffic patterns keep coming back? Can you solve this problem?
Answer -
YES we can! Recurring stains and traffic patterns occur as a result of improper cleaning which leaves soap and oily residue in the carpet. This residue attracts and absorbs dirt, dust and grime. Continued use of the area permits tracking of the residue throughout the remainder of the carpeted area - resulting in an overall dull and dirty film coating the carpet fibers.
Question -
Why do pet odors return when I use "over-the-counter" odor removers?
Answer -
Over-the-Counter remedies deal only with the carpet surface, and do nothing to deal with the entire problem which reaches through the fibers, into and through the carpet backing, into and through the carpet padding, and finally into the sub-flooring (concrete or plywood).
Click here to see the process.
Question -
Why does my room smell musty after I had a water leak and the carpet has dried?
Answer -
Without experienced professionals with commercial drying and
aeration equipment to thoroughly dry water damaged carpet, padding and sub-flooring, mildew and mold will quickly set in, destroying your carpet, pad and even the sub-flooring. Recovering from water damage is always best left to trained professionals.
Question -
I have old pet stains on my carpet. I have tried and tried to get rid of them, with no success! Can you help me?
Answer -
Yes we can! With years of experience on such stains, we have developed a very successful process to remove most, if not all, pet stains. We provide multiple solutions to this problem, in order to deal with stains of different types, ages and intensities.
Question -
I have badly faded carpet, do I have to replace it or can you fix it?
Answer -
In many cases we can save your faded carpet through a color restoration process. This process will even restore carpeting on which bleaching agents have been spilled.
Question -
My dog chewed a hole in my carpeting and one of my children spilled nail polish - Can you help us?
Answer -
Yes! We are experts in carpet repair and restoration. A section correction would be recommended for both of the issues.
Click here to see the process.
Question -
In an emergency, such as flooding from water heaters or broken pipes, what should I do?
Answer -
Regardless of the hour!!! Call us immediately. In the case of such emergencies we provide 24 hour emergency response service for home or office.
Question -
I have old wine and cool-aid stains in my carpet, can you remove them?
Answer -
Yes! With our special "Heat Transfer" restoration process, we are able to remove these and other very difficult stains, leaving your carpet with its 'pre-stain' appearance.
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